Dedicated full-time
Owns the bot, its content sources, channels and handover flows. Best when chat is a main support or sales channel.
Taking on new projects · We reply within 24 hours on business days
Dedicated AI chatbot engineers
Need a chat assistant on your website, inside your app or on WhatsApp that answers routine questions and passes the rest to your team with context? DayDecoder hires AI chatbot developers from Ahmedabad, India who have built chatbot flows, AI-assisted replies and shared team inboxes, with overlap hours for the US, UK, Europe and Australia.
A useful chatbot answers the common questions well and gets out of the way for the rest. The handover matters as much as the answers.
Our biggest public chatbot work is a multi-tenant WhatsApp marketing and support SaaS: businesses send template campaigns, work conversations in a real-time team inbox with notes, labels and agent assignment, and use chatbot flows and OpenAI-assisted replies for routine questions. A separate WhatsApp scheduler and auto-reply bot handles templated replies and bot-assisted conversations. The AI customer support assistant gives agents ticket summaries, suggested replies, knowledge search and escalation recommendations.
Our article on AI chatbot development cost in 2026 explains the build-versus-buy decision honestly: an off-the-shelf tool is often enough for simple FAQs, and a custom bot earns its place when it must read your own data, follow your rules or sit inside your product. A chatbot hire here builds the custom kind, connected to your content and systems, with a clear path to a human.
Help articles, policies and product data used as the source, with retrieval when the content is large.
When the bot is unsure, the conversation moves to a person with a summary, so the customer does not repeat themselves.
WhatsApp Business API flows, website widgets and chat inside your mobile or web app, on one backend.
Topics the bot will not discuss, rate limits, cost caps and conversation logs your team can review.
Skills and tool stack
Model providers, messaging channels and the real-time pieces from our WhatsApp and inbox work.
Chatbots usually run on a Laravel or Node.js backend with queues and webhooks, call OpenAI or Claude for replies, use retrieval over your content when needed, and push live updates to agents over Pusher or WebSockets. WhatsApp bots use the WhatsApp Business API with approved templates and message status webhooks.
Engagement models
Bots improve by reading their conversations, so a steady owner helps after launch.
Owns the bot, its content sources, channels and handover flows. Best when chat is a main support or sales channel.
Reserved days each week to review conversations, improve answers and add flows.
A WhatsApp template rejection, a bot giving wrong answers, or a webhook that stopped firing. Time-logged.
Hiring process
We read your real customer questions before writing a single prompt.
Thirty minutes with the founder about channels, common questions and when a person must take over.
Dedicated, part-time or hourly, and whether a custom bot or an existing tool is the better first step.
Under NDA, sample conversations, help content and channel access such as your WhatsApp Business account.
One flow live for a small audience or internal testers, with handover and logs working.
Conversation samples, handover rate, cost and next improvements, in your overlap hours.
We work from Ahmedabad, India. A chatbot can answer routine questions overnight in your market and queue the rest for your team’s morning. Afternoons overlap with the UK and Europe, early mornings or late evenings with the US, and mornings with Australia.
Changes to live bots are released during your working hours, so someone on your side can watch the first conversations.
Morning updates waiting in your inbox when the US workday starts.
Same-day overlap for calls, reviews, and decisions.
Afternoon overlap with Central and Eastern European teams.
Early-morning calls that fit the Australian workday.
Chat products already in our portfolio, and a clear view of when a bot should not answer.
Templates, inbound webhooks, team inboxes and chatbot flows are in our public SaaS work.
Suggested replies and escalation are part of our support assistant, not an afterthought.
If an existing chatbot tool is enough, we will tell you and save you the build.
Code, prompts, content and conversation logs belong to you. NDA on request.
Relevant work
Projects with chatbot flows, AI-assisted replies and support assistants. Client names stay confidential.
A multi-tenant SaaS that lets businesses run WhatsApp marketing and support from one console: template campaigns, a shared team inbox, contact management, chatbot flows and AI-assisted replies, sold on subscription plans.
A technical guide on how to integrate AI features (OpenAI, Anthropic) into existing Laravel and Node.js SaaS products using vector databases and background queues.
When to choose custom AI software development versus buying SaaS AI tools: data advantage, process rules, review needs, and cost tradeoffs.
A practical comparison of custom web applications and off-the-shelf software, covering fit, cost, integrations, ownership, workflows, data, security, scaling, and mainten...
FAQ
Straight answers on the stack, ownership and time zones. Email us if yours is missing.
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