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Campaigns, shared inbox and chatbots on the WhatsApp Business API
A multi-tenant SaaS that lets businesses run WhatsApp marketing and support from one console: template campaigns, a shared team inbox, contact management, chatbot flows and AI-assisted replies, sold on subscription plans.
The challenge
Marketing and support teams wanted WhatsApp to do more than one-off messages: campaigns to segmented contacts, a shared inbox where agents can pick up chats, and automation for common questions, all inside the rules of the WhatsApp Business API.
What we built
We built and customised a Laravel SaaS where each business (vendor) gets its own workspace. Teams import and label contacts, send approved template and media messages, and work conversations in a real-time inbox with notes, labels and agent assignment. Chatbot flows and OpenAI-assisted replies handle routine questions. A central console manages vendors, branding and subscription plans with Stripe and Razorpay billing, plus marketing pages for industries and use cases.
Key features
Under the hood
Product screens
Illustrations of the main screens. Client data and branding are left out.
Conversations with labels, notes and assigned agents.
Pick a template, choose a segment and schedule a send.
Imported contacts with labels and opt-in status.
Let's talk
We have already solved many of the hard parts in marketing & messaging. Tell us about your idea and get a clear plan within 24 hours.
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